Otter Hotel Banff | Dog-Friendly Stay with Mountain Views

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Key details

About the Hotel

600 Banff Avenue, Banff, Canada, T1L 1H8

Near Banff National Park

Perfect

9.0

/10

Loved by Otter Hotel guests

Clean rooms
Comfortable beds
Heated pool
Friendly staff
Great views

"The free bus ticket is an awesome touch with the bus stop directly outside the hotel which will take you as far as the Gondola!"

Scott from United Kingdom

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"From the brand new rooms / facilities and a stunning hot tub with gorgeous night views of the surrounding mountains."

Susan from Australia

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"The heated pool is very well maintained and beautiful, with fireplaces and cozy sofas nearby to relax afterward."

Marcelle from Germany

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Located 650 metres from The Church of Jesus Christ of Latter-day Saints, which is considered to be a sacred place of worship, Otter Hotel Banff offers a restaurant for guests' convenience. Featuring 146 rooms with views of the mountain, this hotel is 10 minutes' drive from the thermal Banff Upper Hot Springs.

Location

The 4-star hotel lies 2.6 km from the Surprise Corner and 2.3 km from the Willow Stream Spa. The Otter is also 25 minutes' walk from such natural sights as the large waterfall "Bow Falls".

The nearby attractions include Banff Rotary Park, situated 350 metres away.

Rooms

The air-conditioned rooms have a patio and a balcony featuring complimentary wireless internet and a flat-screen TV with satellite channels, along with comforts such as air conditioning. Bathrooms are fitted with a separate toilet and a shower as well as a hair dryer and bath sheets.

Eat & Drink

Guests are invited to the on-site Folk restaurant to indulge in culinary delights. You can try Japanese cuisine in a restaurant which is located very close by.

Leisure & Business

There is a fitness room with a wide range of sports.

“Nestled in Banff, this four-star stay offers proximity to Banff National Park and nearby attractions. Rooms include modern amenities and mountain views, some complete with private balconies. On-site dining, fitness facilities, and complimentary parking add to the appeal for both leisure and adventure seekers.”

James DavidEditor-in-Chief at Dogfriendly-hotels

Location: Perfect

9.0/10Review score

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Highlights from guests

DiningGood Eats

The on-site restaurant serves basil pesto pasta and mushroom risotto. Cinnamon buns from the sister property's cafe are delicious.

Minji from South Korea

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Spa & LeisureHot Views

Heated outdoor pools feature mountain views. Public bathhouse includes comfortable sofas and a fireplace.

Naomi from Canada

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Guest ParkingEasy Parking

On-site parking is very convenient. The location offers quick highway access, away from the busy town center.

David from United States

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Room FeaturesCozy Comfort

Spacious rooms have two sinks, a small fridge, and free coffee/tea service upon request. Robes are provided for the hot pools.

Ingrid from Norway

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Select your room type

The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers

Superior Room Mountain View

2 persons

26 m²

2 King Size Beds

Shower

Heating

room details

King Room Mountain View

2 persons

27 m²

1 King-size bed

Shower

Heating

room details

Mountain View King Suite

2 persons

30 m²

1 King-size bed

Shower

Heating

room details

King Suite

2 persons

30 m²

1 King-size bed

Shower

Heating

room details

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Rates & availability calendar

See current prices and availability for your chosen dates!

Facilities

Hotels feature amenities designed to keep both you and your pet comfortable

Facilities: Perfect

9.4/10Review score

General

No smoking on site
Wi-Fi
Free parking
Safe deposit box
24-hour reception
Pets allowed
Luggage storage
Lift
Electric vehicle charging station
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Housekeeping
Laundry
Tours/Ticket assistance

Dining

Restaurant

Spa & Leisure

Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Patio
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel location

600 Banff Avenue, Banff, Canada, T1L 1H8

Map view

600 Banff Avenue, Banff, Canada, T1L 1H8

City landmarks

Waterfall

Bow Falls

2.0 km

Museum

Buffalo Nations Luxton Museum

2.2 km

Landmark

Lake Minnewanka

2.0 km

Landmark

Fairmont Banff Springs

2.4 km

Landmark

Little Beehive

1.4 km

Museum

Cave and Basin National Historic Site

2.9 km

Church

St. Paul's Presbyterian Church

1.3 km

Landmark

Canadian Ski Museum West

1.3 km

Museum

The Historic Luxton Home Museum

1.3 km

Landmark

Saint Mary's Parish Banff

1.5 km

Landmark

Banff Centre for Arts and Creativity

2.2 km

Gallery

Willock & Sax Gallery

1.5 km

Landmark

Walter Phillips Gallery

1.6 km

Museum

Whyte Museum of the Canadian Rockies

3.7 km

Landmark

Banff Off-Leash Dog Park

640 m

Landmark

Johnson Lake

1.6 km

Landmark

Bourgeau Lake

1.6 km

Church

Banff Park Church

670 m

Gallery

All In The Wild Gallery

1.6 km

Gallery

About Canada

1.6 km

Shopping Area

Cascade Shops

1.3 km

Landmark

Tunnel Mountain Trailhead

910 m

Landmark

Surprise Corner

2.6 km

Museum

Banff Park Museum National Historic Site

3.7 km

Landmark

Banff Avenue

3.4 km

Gallery

Canada House Art Gallery

3.5 km

Landmark

Tunnel Mountain Trail

5.6 km

Nearby

Tunnel Mountain Road

Douglas Fir Resort Waterslides & Pools

480 m

Amusement Park

Banff Rotary Park

350 m

Whiskey Creek

490 m

Restaurants

Japanese Restaurant Miki

1.9 km

600 Banff Ave

Patrinos Banff

2.2 km

537 Banff Ave Inside the Rundlestone Lodge

Carlito's Pizzaria

2.4 km

501 Banff Ave

Chili's Grill and Bar

2.4 km

461 Banff Ave Fox Hotel & Suites

Explore Banff

Banff Rotary Park

5 minutes walking

Family-friendly park featuring picnic areas, playgrounds, and scenic views, perfect for a leisurely afternoon.

Lake Minnewanka

25 minutes walking

Stunning glacial lake ideal for boat tours and wildlife sightings, with picturesque picnic spots along the shore.

Douglas Fir Resort Waterslides & Pools

7 minutes walking

Indoor water park and outdoor pools cater to families looking for fun and relaxation in a hotel setting.

Buffalo Nations Luxton Museum

30 minutes walking

Museum showcasing Indigenous culture and history, often featuring guided tours and free admission days.

Hiking to Little Beehive

15 minutes walking

Thrilling hike with stunning views of Lake Louise and beyond. Gear rental available in town for convenience.

Relaxation at Spa of the Rockies

2 minutes driving

Spa offers massages and relaxation therapies. Reservations recommended for a serene escape after a long day.

Japanese Restaurant Miki

25 minutes walking

Authentic Japanese cuisine in a cozy setting, special sushi rolls and tempura are highlights. Reservations recommended.

Patrinos Banff

25 minutes walking

Italian fare with a casual vibe. Famous for wood-fired pizzas and fresh pasta, catering to various dietary preferences.

Banff Centre for Arts and Creativity

25 minutes walking

Cultural hub hosting art exhibits and performances. Regular events such as film nights and live music make it lively.

The Historic Luxton Home Museum

15 minutes walking

Engaging museum depicting local history with guided tours. Perfect for families and history enthusiasts alike.

Local transport and travel tips

City Centre

Banff17 min · 1.4 km

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Property information and rules

Check-in

from 16:00-23:59

Check-out

until 11 am

Internet

Wireless internet is available in for free.

Pets

Pets are allowed on request.

Number of rooms:

146

Reviews and Ratings

Feedback about Otter Hotel from previous guests about their experience.

Review summary

Based on recent reviews

Guests consistently praise the modern and fresh rooms at the Otter Hotel, highlighting the excellent bar and food area. The hot spa is frequently mentioned as fabulous for relaxation after skiing, with plenty of room to unwind. The hotel's location is convenient, with a bus stop right in front for easy access to the main street and complimentary bus passes provided, though some guests have noted that the carpets in the corridors could be cleaner. The heated outdoor pools, featuring cozy sofas and fireplaces nearby, are a standout feature for many, complemented by mountain views from the hot tub deck.

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Review score

Based on 359 verified reviews

8.7/10

Great

87%

Recommend

Free Wi-Fi

9.6/10

Facilities

9.4/10

Breakfast

2.5/10

Paid Wi-Fi

7.5/10

Pros

Friendly staff

Hot tub

Quiet room

Bus passes

Cons

Door gaps

Patrick from Ireland

Couple

superior king room

4 nights in December 2025

Reviewed: January 14, 2026

7/10

fresh coffeegood informationcomfy roomsdusty arealoud air conditionerbright room

the fresh coffee every day was so good!!! the rooms were clean and comfy and well appointed. the receptionists at the front desk had great information on the attractions and hikes.

Many areas of the room were very dusty, i think it hadn't been cleaned in a long time. the air conditioner was loud. I found the noise distracting. light came through the main door.

0 Helpful

Greg from Canada

Single

superior king room

3 nights in November 2025

Reviewed: January 04, 2026

9/10

modern, cozy, and clean

room layoutuseful bus passescoffee stationdirty carpets

the decor and layout of the rooms impressed me. the coffee station and pour over reminded me of a recent costa rica trip. the bus passes included with the stay proved very useful.

I noticed the corridors had laundry bags outside. Also the carpets seemed dirty.

Facilities

9/10

The rooftop hot pools had fine views. the sauna and fires enhanced relaxation, and the bar featured a great variety of beverages. Parking was easy and convenient. the on-site laundry facility helped.

0 Helpful

Tony from United States

Single

Superior King Room

3 nights in November 2025

Reviewed: November 25, 2025

9.2/10

amazing mountain views ,excellent!

bus passesrooftop hot tubslarge garagescenic balcony

the front desk offered free bus passes ,. the rooftop hot tubs were a definite highlight. i loved the large garage with plenty of parking. my room had a balcony where i could sit and really soak in the scenery.

the corridors had laundry bags outside , and the carpets seemed a bit dirty , it was noticeable.

Service

9/10

staff offered complimentary coffee and tea , a real plus for chilly mornings. they were friendly . free bus passes were an amazing touch.

Facilities

10/10

the gym was very clean , and had all the basic equipment. the rooftop hot tubs provided amazing views, and there was plenty of space to unwind. a sauna was available next to the gym , it was clean.

Rooms

10/10

my room was contemporary , and very thoughtful in its design. i found complimentary filtered coffee in the room , which i really appreciated. the beds were really comfy , so i had great sleep every night.

Location

9/10

the hotel is a comfortable walk to town , and i enjoyed the scenery. being next to a bus stop , and having free bus passes makes this location ideal. nature is close to the hotel.

Dining

8/10

the hotel restaurant offered delicious options , and the food tasted very good. i especially liked having access to a sister hotel across the driveway , so i could have different dining choices. the coffee was hot.

0 Helpful

FAQs

About Otter Hotel

What is the check-in and check-out policy at Otter Hotel?

Check-in is from 16:00 and check-out is by 11:00.

What are the on-site dining options at Otter Hotel?

The hotel features an on-site restaurant that serves dinner.

How far is Otter Hotel from Calgary International Airport?

The hotel is located 100 km from Calgary International Airport.

What amenities are available in the rooms at Otter Hotel?

Rooms are equipped with air conditioning, a flat-screen TV, a kettle, and free toiletries.

What fitness facilities does Otter Hotel offer?

Guests can enjoy access to a fitness center and a hot tub.

What languages are spoken at the reception of Otter Hotel?

The staff at the hotel speaks English and French.

Which nearby attractions are close to Otter Hotel?

Nearby attractions include Banff Park Museum (2 km), The Whyte Museum of the Canadian Rockies (2 km), and Cave and Basin National Historic Site (4 km).

Are there any restaurants near Otter Hotel?

Nearby restaurants include Domino's Pizza (0.5 km), Bare Bistro (0.5 km), and Japanese Restaurant Miki (2 km).

What is the approximate distance of Otter Hotel to Banff's city center?

Otter Hotel is approximately 2 km from the city center of Banff.

Does Otter Hotel provide any luggage services?

Yes, the hotel offers luggage storage for guests.

What type of views can guests expect from the rooms at Otter Hotel?

Certain units feature balconies with mountain views.