What is the check-in and check-out policy at Otter Hotel?
Check-in is from 16:00 and check-out is by 11:00.
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Otter Hotel
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Key details
About the Hotel
600 Banff Avenue, Banff, T1L 1H8,
- Near Banff National Park
Great
8.9
4-star Banff hotel with mountain-view hot tubs and a restaurant serving dinner
Accommodations
Otter Hotel provides air-conditioned rooms with
Dining
Guests can eat dinner at the
Facilities
The hotel has a fitness center with modern equipment. Two
Location
Otter Hotel is 1.9 km from
Services
The hotel provides
Highlights
Rooms: Air-conditioned rooms with private balconies and mountain views
Dining: On-site restaurant serving dinner
Wellness: Rooftop hot tubs with mountain views
Parking: Free private parking and electric vehicle charging station
Family: Pet-friendly rooms and non-smoking throughout
“Nestled in Banff, this four-star stay offers proximity to Banff National Park and nearby attractions. Rooms include modern amenities and mountain views, some complete with private balconies. On-site dining, fitness facilities, and complimentary parking add to the appeal for both leisure and adventure seekers.”
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
- Superior Room Mountain View2 persons26 m²2 King Size BedsAir conditioningBalconyroom details
- King Room Mountain View2 persons27 m²1 King-size bedAir conditioningBalconyroom details
- Mountain View King Suite2 persons30 m²1 King-size bedAir conditioningBalconyroom details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
General
- No smoking on site
- Wi-Fi
- Free parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Luggage storage
- Lift
- Electric vehicle charging station
- Key card access
Sports & Fitness
- Fitness centre
Guest Parking
- Electric kettle
Services
- Housekeeping
- Laundry
- Tours/Ticket assistance
Dining
- Restaurant
Spa & Leisure
- Jacuzzi
Room features
- Air conditioning
- Heating
- Sitting area
- Patio
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Location
600 Banff Avenue, Banff, T1L 1H8,
Explore Banff
Explore Banff
Banff Rotary Park
5 minutes walking
Family-friendly park featuring picnic areas, playgrounds, and scenic views, perfect for a leisurely afternoon.
Lake Minnewanka
25 minutes walking
Stunning glacial lake ideal for boat tours and wildlife sightings, with picturesque picnic spots along the shore.
Douglas Fir Resort Waterslides & Pools
7 minutes walking
Indoor water park and outdoor pools cater to families looking for fun and relaxation in a hotel setting.
Buffalo Nations Luxton Museum
30 minutes walking
Museum showcasing Indigenous culture and history, often featuring guided tours and free admission days.
Hiking to Little Beehive
15 minutes walking
Thrilling hike with stunning views of Lake Louise and beyond. Gear rental available in town for convenience.
Relaxation at Spa of the Rockies
2 minutes driving
Spa offers massages and relaxation therapies. Reservations recommended for a serene escape after a long day.
Japanese Restaurant Miki
25 minutes walking
Authentic Japanese cuisine in a cozy setting, special sushi rolls and tempura are highlights. Reservations recommended.
Patrinos Banff
25 minutes walking
Italian fare with a casual vibe. Famous for wood-fired pizzas and fresh pasta, catering to various dietary preferences.
Banff Centre for Arts and Creativity
25 minutes walking
Cultural hub hosting art exhibits and performances. Regular events such as film nights and live music make it lively.
The Historic Luxton Home Museum
15 minutes walking
Engaging museum depicting local history with guided tours. Perfect for families and history enthusiasts alike.
Local transport and travel tips
Want access to early-bird pet-friendly hotel deals?
Access exclusive discounts today!
Property information and rules
Check-in
from 16:00-23:59
Check-out
until 11 am
Internet
Wireless internet is available in the entire hotel for free.
Pets
Pets are allowed on request.
Number of rooms:
146
Reviews and Ratings
Feedback about Otter Hotel from previous guests about their experience.
Show moreShow less
Pros
Friendly staff
Hot tub
Quiet room
Bus passes
Cons
Door gaps
Guest reviewsbased on 460 reviews
Patrick from Ireland
Couple
superior king room
4 nights in December 2025
|
Reviewed: January 14, 2026
7/10
fresh coffee good information comfy rooms dusty area loud air conditioner bright room
the fresh coffee every day was so good!!! the rooms were clean and comfy and well appointed. the receptionists at the front desk had great information on the attractions and hikes.
Many areas of the room were very dusty, i think it hadn't been cleaned in a long time. the air conditioner was loud. I found the noise distracting. light came through the main door.
0 Helpful
Greg from Canada
Single
superior king room
3 nights in November 2025
|
Reviewed: January 04, 2026
9/10
modern, cozy, and clean
room layout useful bus passes coffee station
the decor and layout of the rooms impressed me. the coffee station and pour over reminded me of a recent costa rica trip. the bus passes included with the stay proved very useful.
I noticed the corridors had laundry bags outside. Also the carpets seemed dirty.
Facilities
9/10
The rooftop hot pools had fine views. the sauna and fires enhanced relaxation, and the bar featured a great variety of beverages. Parking was easy and convenient. the on-site laundry facility helped.
0 Helpful
|
Tony from United States
Single
Superior King Room
3 nights in November 2025
|
Reviewed: November 25, 2025
9.2/10
amazing mountain views ,excellent!
bus passes rooftop hot tubs large garage scenic balcony
the front desk offered free bus passes ,. the rooftop hot tubs were a definite highlight. i loved the large garage with plenty of parking. my room had a balcony where i could sit and really soak in the scenery.
the corridors had laundry bags outside , and the carpets seemed a bit dirty , it was noticeable.
Service
9/10
staff offered complimentary coffee and tea , a real plus for chilly mornings. they were friendly . free bus passes were an amazing touch.
Facilities
10/10
the gym was very clean , and had all the basic equipment. the rooftop hot tubs provided amazing views, and there was plenty of space to unwind. a sauna was available next to the gym , it was clean.
Rooms
10/10
my room was contemporary , and very thoughtful in its design. i found complimentary filtered coffee in the room , which i really appreciated. the beds were really comfy , so i had great sleep every night.
Location
9/10
the hotel is a comfortable walk to town , and i enjoyed the scenery. being next to a bus stop , and having free bus passes makes this location ideal. nature is close to the hotel.
Dining
8/10
the hotel restaurant offered delicious options , and the food tasted very good. i especially liked having access to a sister hotel across the driveway , so i could have different dining choices. the coffee was hot.
0 Helpful
|
Show more reviews
FAQs
About Otter Hotel
What are the on-site dining options at Otter Hotel?
The hotel features an on-site restaurant that serves dinner.
How far is Otter Hotel from Calgary International Airport?
The hotel is located 100 km from Calgary International Airport.
What amenities are available in the rooms at Otter Hotel?
Rooms are equipped with air conditioning, a flat-screen TV, a kettle, and free toiletries.
What fitness facilities does Otter Hotel offer?
Guests can enjoy access to a fitness center and a hot tub.
What languages are spoken at the reception of Otter Hotel?
The staff at the hotel speaks English and French.
Which nearby attractions are close to Otter Hotel?
Nearby attractions include Banff Park Museum (2 km), The Whyte Museum of the Canadian Rockies (2 km), and Cave and Basin National Historic Site (4 km).
Are there any restaurants near Otter Hotel?
Nearby restaurants include Domino's Pizza (0.5 km), Bare Bistro (0.5 km), and Japanese Restaurant Miki (2 km).
What is the approximate distance of Otter Hotel to Banff's city center?
Otter Hotel is approximately 2 km from the city center of Banff.
Does Otter Hotel provide any luggage services?
Yes, the hotel offers luggage storage for guests.
What type of views can guests expect from the rooms at Otter Hotel?
Certain units feature balconies with mountain views.
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